Cin7 Status Page - Notice history

We've implemented a temporary fix to get your 3PL orders processing. We will continue to work with our cloud provider to permanently resolve this issue. All of your orders should begin processing. Thank you for your patience during this outage. We will continue to provide updates until we have a permanent solution.

Our team is progressing toward a workaround while simultaneously working with our cloud provider to resolve root issue.

We have narrowed down the cause of the outage and are working with our cloud provider. We are testing a potential workaround to get your 3PL orders processing again.

We are still investigating the issue affecting your 3PL.  We have identified that this affects imports and exports. All orders during the outage will be processed when service is restored.

We are still investigating to identify the root cause. All orders are queued and will export when service is restored.

Email delivery services have now been restored. Thank you for your patience while we worked on this.

We have implemented a fix and are currently monitoring the result. Emails should now start sending again.

Although we are still working with Microsoft Azure to identify the root cause, we have implemented a fix on impacted accounts and are currently monitoring the result. Please submit a ticket via the Cin7 Core Help Center if you experience slowness, timeouts or server busy errors.

We have escalated the slowness issues with Microsoft Azure. Our teams are collectively investigating to determine the root cause and restore services to normal as soon as possible

The server busy message and slowness is not impacting all customers. It is isolated. We are investigating to determine the cause and restore services to normal. Thank you for your patience.

We’ve implemented a fix and are now monitoring results.

We have identified the issue and are working on deploying a fix.