Cin7 Status Page - Notice history

All systems operational

Cin7 Website www.cin7.com - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
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Feb 2026

Cin7 Foresight AI - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

No notices reported this month

Jan 2026

Cin7 Omni Planned Maintenance: 28 Jan, 2026
Scheduled for January 27, 2026 at 7:30 PM – 10:30 PM about 3 hours
  • Planned
    January 27, 2026 at 7:30 PM
    Planned
    January 27, 2026 at 7:30 PM

    We are planning to complete maintenance at this time. No disruption is expected.

Core. Planned weekend update: 25 Jan 2026
Scheduled for January 25, 2026 at 5:00 AM – 8:00 AM about 3 hours
  • Planned
    January 25, 2026 at 5:00 AM
    Planned
    January 25, 2026 at 5:00 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 25 Jan 2026

Microsoft 365 Email Service Disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We’re currently aware of an ongoing Microsoft 365 outage that may impact the sending and receiving of emails. This issue is outside of our control and is being actively investigated by Microsoft. We’ll share updates as more information becomes available.

    For the latest updates, please refer to Microsoft’s status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect.

Cin7 Core: The Xero sync is failing and returns the following error: “An unexpected error occurred. Please try syncing again. If the issue persists, please contact Support.”
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Core. Planned weekend update: 18 Jan 2026
  • Completed
    January 18, 2026 at 8:00 AM
    Completed
    January 18, 2026 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    January 18, 2026 at 5:00 AM
    In progress
    January 18, 2026 at 5:00 AM
    Maintenance is now in progress
  • Planned
    January 18, 2026 at 5:00 AM
    Planned
    January 18, 2026 at 5:00 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 18 Jan 2026

Dec 2025

Cin7 Omni Planned Maintenance: DD MMM, 2025
  • Completed
    December 15, 2025 at 11:15 PM
    Completed
    December 15, 2025 at 11:15 PM
    Maintenance has completed successfully
  • In progress
    December 15, 2025 at 8:15 PM
    In progress
    December 15, 2025 at 8:15 PM
    Maintenance is now in progress
  • Planned
    December 15, 2025 at 8:15 PM
    Planned
    December 15, 2025 at 8:15 PM

    We are planning to complete maintenance at this time. No disruption is expected.

Core. Planned weekend update: 14 Dec 2025
  • Completed
    December 14, 2025 at 8:00 AM
    Completed
    December 14, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    December 14, 2025 at 5:00 AM
    In progress
    December 14, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    December 14, 2025 at 5:00 AM
    Planned
    December 14, 2025 at 5:00 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 14 Dec 2025

Cin7 Omni Planned Maintenance: 09 Dec, 2025
  • Completed
    December 08, 2025 at 7:41 PM
    Completed
    December 08, 2025 at 7:41 PM
    Maintenance has completed successfully.
  • In progress
    December 08, 2025 at 7:00 PM
    In progress
    December 08, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    December 08, 2025 at 7:00 PM
    Planned
    December 08, 2025 at 7:00 PM

    We are planning to complete maintenance at this time. No disruption is expected.

Cin7 Core: Sync does not work. Stuck in 'Starting Synchronization' or sync does not work for POS/QBO/Xero
  • Resolved
    Resolved

    This incident has been resolved. It was impacting sync processes across Xero, QBO and POS.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Dec 2025 to Feb 2026

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