Notice history

Jun 2026

Jul 2026

Aug 2026

Jun 2026

Jul 2026

Aug 2026

Jun 2026

Jul 2026

Aug 2026

Jun 2026

Jul 2026

Aug 2026

Operational

Resolved
August 05, 2026 at 5:01 PMUTC
Resolved
August 05, 2026 at 5:01 PMUTC
This incident has been resolved. Please run a backdated manual order download action to bring in any missed orders during the downtime.
Monitoring
August 05, 2026 at 12:39 PMUTC
Monitoring
August 05, 2026 at 12:39 PMUTC
We implemented a fix and are currently monitoring the result.
Update
August 05, 2026 at 3:55 AMUTC
Update
August 05, 2026 at 3:55 AMUTC
We are continuing to work on a fix for this incident.
Identified
August 03, 2026 at 11:53 PMUTC
Identified
August 03, 2026 at 11:53 PMUTC
Etsy recently made changes to their API on 29 July 2026, specifically deprecating some parameters, which has impacted our integration's order download, stock update, and product linking functionality. We're actively working on accommodating these changes to restore full functionality.

Completed
August 02, 2026 at 8:00 AMUTC
Completed
August 02, 2026 at 8:00 AMUTC
Maintenance has completed successfully
In progress
August 02, 2026 at 5:00 AMUTC
In progress
August 02, 2026 at 5:00 AMUTC
Maintenance is now in progress
Planned
July 31, 2026 at 12:20 PMUTC
Planned
July 31, 2026 at 12:20 PMUTC
We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 02 Aug 2026

Resolved
July 31, 2026 at 1:31 AMUTC
Resolved
July 31, 2026 at 1:31 AMUTC
This incident has been resolved.
Monitoring
July 26, 2026 at 9:00 PMUTC
Monitoring
July 26, 2026 at 9:00 PMUTC
We've recently updated our Cin7 API to better align with API standards. However, these changes included strict request validation, which affected some integrations. We are updating our Cin7 API to restore some of the previous validation behavior to minimize disruption. No action is required on your end.

Completed
July 26, 2026 at 11:00 PMUTC
Completed
July 26, 2026 at 11:00 PMUTC
Maintenance has completed successfully
In progress
July 26, 2026 at 8:00 PMUTC
In progress
July 26, 2026 at 8:00 PMUTC
Maintenance is now in progress
Planned
July 23, 2026 at 2:48 AMUTC
Planned
July 23, 2026 at 2:48 AMUTC
We are planning to complete maintenance at this time. No disruption is expected.

Resolved
July 26, 2026 at 2:24 PMUTC
Resolved
July 26, 2026 at 2:24 PMUTC
This incident has been resolved.
Monitoring
July 26, 2026 at 12:39 PMUTC
Monitoring
July 26, 2026 at 12:39 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
July 26, 2026 at 11:31 AMUTC
Identified
July 26, 2026 at 11:31 AMUTC
We are continuing to work on a fix for this incident.
Investigating
July 26, 2026 at 11:05 AMUTC
Investigating
July 26, 2026 at 11:05 AMUTC
Users are unable to generate Reports, with the report failing and returning a generic ASP.NET "Server Error in '/' Application" runtime error.

Completed
July 26, 2026 at 8:00 AMUTC
Completed
July 26, 2026 at 8:00 AMUTC
Maintenance has completed successfully
In progress
July 26, 2026 at 5:00 AMUTC
In progress
July 26, 2026 at 5:00 AMUTC
Maintenance is now in progress
Planned
July 24, 2026 at 12:01 PMUTC
Planned
July 24, 2026 at 12:01 PMUTC
We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 26 July 2026

Completed
July 19, 2026 at 8:00 AMUTC
Completed
July 19, 2026 at 8:00 AMUTC
Maintenance has completed successfully
In progress
July 19, 2026 at 5:00 AMUTC
In progress
July 19, 2026 at 5:00 AMUTC
Maintenance is now in progress
Planned
July 17, 2026 at 1:08 PMUTC
Planned
July 17, 2026 at 1:08 PMUTC
We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 19 July 2026

Resolved
June 30, 2026 at 3:22 AMUTC
Resolved
June 30, 2026 at 3:22 AMUTC
This incident has been resolved.
Monitoring
June 30, 2026 at 3:09 AMUTC
Monitoring
June 30, 2026 at 3:09 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
June 30, 2026 at 2:56 AMUTC
Identified
June 30, 2026 at 2:56 AMUTC
We are continuing to work on a fix for this incident.
Investigating
June 30, 2026 at 2:18 AMUTC
Investigating
June 30, 2026 at 2:18 AMUTC
We are currently investigating an issue with the login process on our Omni Help Website. Users attempting to log in to view their support tickets are currently being incorrectly redirected to the main Cin7 website.

Completed
June 29, 2026 at 4:04 AMUTC
Completed
June 29, 2026 at 4:04 AMUTC
Maintenance has completed successfully.
In progress
June 29, 2026 at 3:00 AMUTC
In progress
June 29, 2026 at 3:00 AMUTC
Maintenance is now in progress
Completed
June 29, 2026 at 2:51 AMUTC
Completed
June 29, 2026 at 2:51 AMUTC
We have some maintenance updates to complete around product tags. A short interruption may occur during this restart process. We will update this status page when the maintenance is completed.

Resolved
June 28, 2026 at 11:13 PMUTC
Resolved
June 28, 2026 at 11:13 PMUTC
This incident has been resolved.
Monitoring
June 28, 2026 at 10:58 PMUTC
Monitoring
June 28, 2026 at 10:58 PMUTC
We implemented a fix and are currently monitoring the result.
Investigating
June 28, 2026 at 10:41 PMUTC
Investigating
June 28, 2026 at 10:41 PMUTC
We are currently investigating this incident.

Completed
June 25, 2026 at 11:00 PMUTC
Completed
June 25, 2026 at 11:00 PMUTC
Maintenance has completed successfully
In progress
June 25, 2026 at 10:30 PMUTC
In progress
June 25, 2026 at 10:30 PMUTC
Maintenance is now in progress
Planned
June 25, 2026 at 3:20 AMUTC
Planned
June 25, 2026 at 3:20 AMUTC
We are planning to complete maintenance at this time. No disruption is expected.

Completed
June 28, 2026 at 8:00 AMUTC
Completed
June 28, 2026 at 8:00 AMUTC
Maintenance has completed successfully
In progress
June 28, 2026 at 5:00 AMUTC
In progress
June 28, 2026 at 5:00 AMUTC
Maintenance is now in progress
Planned
June 26, 2026 at 2:24 PMUTC
Planned
June 26, 2026 at 2:24 PMUTC
We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 28 June 2026

Jun 2026 to Aug 2026

Cin7 Status Page - Notice history