Cin7 Status Page - Notice history

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

No notices reported this month

Mar 2025

CAPTCHA Validation Error Impacting Email Sending
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have received reports where users are encountering a "Input captcha is incorrect. Please resubmit the captcha." error when attempting to send emails. We are actively working to identify the cause and implement a resolution. We will provide updates as we make progress.

Planned weekend update: 23 March 2025
  • Completed
    March 23, 2025 at 8:00 AM
    Completed
    March 23, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    March 23, 2025 at 5:00 AM
    In progress
    March 23, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    March 23, 2025 at 5:00 AM
    Planned
    March 23, 2025 at 5:00 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 23 March 2025

Server Runtime Error
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Cin7 Omni has a delay in updating payment status (payment still received).
  • Resolved
    Resolved

    We have resolved the delay in payment statuses being updated. All payments should now be processed.

Cin7 Omni Slowness Issues and 503, page unresponsive error
  • Resolved
    Resolved

    This was due to a temporary drop in server performance which has now been resolved

  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2025

OMNI: Transactions Appearing in CRM but Missing from Order List Page
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have identified an issue where new transactions are visible in the CRM but do not appear in the order modules.

    A fix has been implemented, and we are actively monitoring the results to ensure resolution.

Planned weekend update: 23th February 2025
  • Completed
    February 23, 2025 at 6:30 AM
    Completed
    February 23, 2025 at 6:30 AM
    Maintenance has completed successfully
  • In progress
    February 23, 2025 at 3:30 AM
    In progress
    February 23, 2025 at 3:30 AM
    Maintenance is now in progress
  • Planned
    February 23, 2025 at 3:30 AM
    Planned
    February 23, 2025 at 3:30 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 23th February 2025

Feb 2025 to Apr 2025

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