All Systems Operational
API V1 Operational
GetContacts (Api V1)   Operational
CreateContacts (Api V1)   Operational
DeleteContacts (Api V1)   Operational
UpdateContacts (Api V1)   Operational
GetProducts (Api V1)   Operational
GetProductOptions (Api V1)   Operational
GetSalesOrders (Api V1)   Operational
CreateSalesOrders (Api V1)   Operational
UpdateSalesOrders (Api V1)   Operational
DeleteSalesOrder (Api V1)   Operational
GetPayments (Api V1)   Operational
CreatePayments (Api V1)   Operational
UpdatePayments (Api V1)   Operational
DeletePayments (Api V1)   Operational
GetStock (Api V1)   Operational
GetQuotes (Api V1)   Operational
CreateQuotes (Api V1)   Operational
UpdateQuotes (Api V1)   Operational
DeleteQuotes (Api V1)   Operational
GetPurchaseOrders (Api V1)   Operational
CreatePurchaseOrders (Api V1)   Operational
UpdatePurchaseOrders (Api V1)   Operational
DeletePurchaseOrders (Api V1)   Operational
3rd Party API / Integration Operational
Xero   Operational
Shopify   Operational
Provisioning   Operational
Cin7 Email Services Operational
SMTP   Operational
In App Messaging Operational
Medium message delivery   Operational
Small message delivery   Operational
Large message delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Cin7 Response Time
Fetching
Past Incidents
Nov 25, 2017

No incidents reported today.

Nov 24, 2017
Resolved - The Cin7 Technology Team has resolved the issue affecting the Cin7 platform sending emails.

Thank you for your assistance and patience.

- Cin7 Technology Team
Nov 24, 12:01 NZDT
Investigating - We have identified that the Cin7 core service is currently not able to send emails. This is also related to Password Reset not being functional.

Engineers are looking to resolve this issue as soon as possible.

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Nov 24, 11:02 NZDT
Nov 23, 2017

No incidents reported.

Nov 22, 2017
Resolved - The Cin7 Technology Team has resolved the issue affecting the Cin7 platform. During this incident, end users were able access the service. However, some functionality within the service may not have been available for all users.

Thank you for your assistance and patience.

- Cin7 Technology Team
Nov 22, 14:52 NZDT
Identified - The Cin7 Technology Team have identified an issue where customer details are not populating when retrieving an order within the POS. End users are able access the service, and the POS is otherwise available.

A fix has been identified and will be available within the next 30 minutes

- Cin7 Technology Team
Nov 22, 14:37 NZDT
Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - System is fully operational and stable - please use https://go.cin7.com/cloud in place of the go1 / go2 / go3 / go4 variants.
Nov 17, 16:11 NZDT
Update - System is operational and stable, but still under active observation
Nov 17, 13:19 NZDT
Monitoring - We have identified that the Cin7 core service is operational, however there are some ongoing issues with access for some customers.
Engineers are looking to resolve this issue as soon as possible.

If you are having issues accessing https://go.cin7.com please temporarily use one of:
https://go1.cin7.com/cloud
https://go2.cin7.com/cloud
https://go3.cin7.com/cloud
https://go4.cin7.com/cloud

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Nov 17, 12:58 NZDT
Resolved - The Cin7 Technology Team has resolved the issue affecting access to the Cin7 platform.
During this incident, end users were not able access the service.

Access to PDF's is still impacted but expected to be resolved in the next 10-15 minutes

Thank you for your assistance and patience.

- Cin7 Technology Team
Nov 17, 12:41 NZDT
Investigating - We have identified that the Cin7 core service is currently not accessible. Engineers are looking to resolve this issue as soon as possible.

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Nov 17, 12:30 NZDT
Nov 16, 2017
Resolved - The Cin7 Technology Team has resolved the issue affecting the Cin7 platform. During this incident, some end users were unable access the service, or experienced secure certificate warnings on login.

Thank you for your assistance and patience.

- Cin7 Technology Team
Nov 16, 15:46 NZDT
Investigating - We have identified that the Cin7 core service is currently not operational for all users and is affecting login.
Engineers are looking to resolve this issue as soon as possible.

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Nov 16, 14:43 NZDT
Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.