Cin7 Status

All Systems Operational

API V1 Operational

GetContacts (Api V1) Operational

CreateContacts (Api V1) Operational

DeleteContacts (Api V1) Operational

UpdateContacts (Api V1) Operational

GetProducts (Api V1) Operational

GetProductOptions (Api V1) Operational

GetSalesOrders (Api V1) Operational

CreateSalesOrders (Api V1) Operational

UpdateSalesOrders (Api V1) Operational

DeleteSalesOrder (Api V1) Operational

GetPayments (Api V1) Operational

CreatePayments (Api V1) Operational

UpdatePayments (Api V1) Operational

DeletePayments (Api V1) Operational

GetStock (Api V1) Operational

GetQuotes (Api V1) Operational

CreateQuotes (Api V1) Operational

UpdateQuotes (Api V1) Operational

DeleteQuotes (Api V1) Operational

GetPurchaseOrders (Api V1) Operational

CreatePurchaseOrders (Api V1) Operational

UpdatePurchaseOrders (Api V1) Operational

DeletePurchaseOrders (Api V1) Operational

3rd Party API / Integration Operational

Xero Operational

Shopify Operational

Provisioning Operational

Cin7 Email Services Operational

SMTP Operational

In App Messaging Operational

Medium message delivery Operational

Small message delivery Operational

Large message delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Cin7 Response Time

Fetching

Past Incidents

Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

Incident Affecting Core Service

Resolved - This incident has been resolved.
Sep 11, 14:30 NZST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 13:38 NZST

Identified - The Cin7 Technology Team are working to isolate a performance degradation issue. End users are able access the service. However, some functionality within the service may not be available or may not be running at optimal performance.

- Cin7 Technology Team
Sep 11, 13:35 NZST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 13:03 NZST

Investigating - We have identified that the Cin7 core service is currently not operational. Engineers are looking to resolve this issue as soon as possible.

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Sep 11, 12:49 NZST

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

Incident Affecting Ecommerce orders returned in POS

Resolved - This incident has been resolved.
Sep 6, 16:39 NZST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 15:20 NZST

Identified - We have identified an issue where returns of Ecommerce orders in POS is showing an error. Engineers are looking to resolve this issue as soon as possible.

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Sep 6, 14:46 NZST

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

Current System Status