Cin7 Status Page - Status Page

We are continuing to work on a fix for enabling customers to use the send from functionality.

While the fix has ensured that emails are flowing normally, "send from/reply to" custom domains will not work until a further fix is implemented. Meanwhile, in order to send emails currently, you need to change your Send emails from settings. This will change the From field to a Cin7/Dear email address;

1. Select Settings from the main menu, then General settings.

2. Go to the Organization section.

3. Look for setting Send emails from and select an available option:

   • Company's billing contact (sent from the system)

   • Currently logged-in user (sent from the system)

We apologize for any inconvenience and will update here when this issue is fully resolved. 

We have implemented a fix and are currently monitoring the result. Emails should now start sending again.