All Systems Operational
API V1 Operational
Get Contacts Operational
Create Contacts Operational
Delete Contacts Operational
Update Contacts Operational
Get Products Operational
Get Product Options Operational
Get Sales Orders Operational
Create Sales Orders Operational
Update Sales Orders Operational
Delete Sales Order Operational
Get Payments Operational
Create Payments Operational
Update Payments Operational
Delete Payments Operational
Get Stock Operational
Get Quotes Operational
Create Quotes Operational
Update Quotes Operational
Delete Quotes Operational
Get Purchase Orders Operational
Create Purchase Orders Operational
Update Purchase Orders Operational
Delete Purchase Orders Operational
3rd Party API / Integrations Operational
Xero ? Operational
Amazon Operational
Starshipit ? Operational
Cin7 Email Services Operational
SMTP ? Operational
Cin7 Infrastructure Operational
System Background Tasks ? Operational
Azure Services ? Operational
eCommerce Integrations Operational
Magento Operational
WooCommerce Operational
BigCommerce Operational
Shopify Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cin7 Cloud Response Time
Fetching
Past Incidents
May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022
Resolved - This incident has been resolved.
May 4, 06:47 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 10:41 NZST
Identified - Cin7 has identified an issue with our Shopify integration when updating pricing.

We recommend not updating pricing in Shopify until this issue is resolved early next week.

This warning applies to you if - in Shopify you have one product with multiple variants AND in Cin7 each of those variants are individual products.

Attempting to update pricing causes some product variants to be removed from Shopify.
Apr 29, 16:50 NZST
May 3, 2022
May 2, 2022

No incidents reported.