All Systems Operational
API V1 Operational
GetContacts (Api V1)   Operational
CreateContacts (Api V1)   Operational
DeleteContacts (Api V1)   Operational
UpdateContacts (Api V1)   Operational
GetProducts (Api V1)   Operational
GetProductOptions (Api V1)   Operational
GetSalesOrders (Api V1)   Operational
CreateSalesOrders (Api V1)   Operational
UpdateSalesOrders (Api V1)   Operational
DeleteSalesOrder (Api V1)   Operational
GetPayments (Api V1)   Operational
CreatePayments (Api V1)   Operational
UpdatePayments (Api V1)   Operational
DeletePayments (Api V1)   Operational
GetStock (Api V1)   Operational
GetQuotes (Api V1)   Operational
CreateQuotes (Api V1)   Operational
UpdateQuotes (Api V1)   Operational
DeleteQuotes (Api V1)   Operational
GetPurchaseOrders (Api V1)   Operational
CreatePurchaseOrders (Api V1)   Operational
UpdatePurchaseOrders (Api V1)   Operational
DeletePurchaseOrders (Api V1)   Operational
3rd Party API / Integration Operational
Xero   Operational
Shopify   Operational
Provisioning   Operational
Cin7 Email Services Operational
SMTP   Operational
In App Messaging Operational
Medium message delivery   Operational
Small message delivery   Operational
Large message delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cin7 Response Time
Fetching
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018
Resolved - This incident has been resolved.
Dec 12, 12:33 NZDT
Monitoring - Please note that we have changed our UK Premium Support Number
from +44 (20) 3790 8819
to +44 (20) 3519 7960

We apologize for any inconvenience and recommend all customers using the number change their address books/contacts to reflect the change.
Dec 10, 19:06 NZDT
Dec 11, 2018

No incidents reported.

Dec 10, 2018
Resolved - This incident has been resolved.
Dec 10, 16:49 NZDT
Identified - We have identified that the Cin7 POS integration to PCEftpos is currently not operational.

We recommend customers who are experiencing this issue to

1. Take the payment on the PCEftpos POS terminal then
2. Use a Manual Payment Option in the Payment Type popup to add a payment in Cin7 for the order, after the payment is approved on the PC-EFTPOS terminal

Engineers are looking to resolve this issue as soon as possible and hope to have service restored in the next hour.

We will post additional information to https://status.cin7.com as we learn more.
Dec 10, 13:29 NZDT
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.