All Systems Operational
API V1 Operational
Get Contacts Operational
Create Contacts Operational
Delete Contacts Operational
Update Contacts Operational
Get Products Operational
Get Product Options Operational
Get Sales Orders Operational
Create Sales Orders Operational
Update Sales Orders Operational
Delete Sales Order Operational
Get Payments Operational
Create Payments Operational
Update Payments Operational
Delete Payments Operational
Get Stock Operational
Get Quotes Operational
Create Quotes Operational
Update Quotes Operational
Delete Quotes Operational
Get Purchase Orders Operational
Create Purchase Orders Operational
Update Purchase Orders Operational
Delete Purchase Orders Operational
3rd Party API / Integration Operational
Xero ? Operational
Shopify ? Operational
Provisioning ? Operational
Amazon Operational
StartshipIT ? Operational
Cin7 Email Services Operational
SMTP ? Operational
In App Messaging Operational
Medium message delivery ? Operational
Small message delivery ? Operational
Large message delivery ? Operational
Cin7 Infrastructure Operational
System Background Tasks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cin7 Response Time
Fetching
Past Incidents
Apr 15, 2021

No incidents reported today.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021
Completed - The scheduled maintenance has been completed.
Apr 11, 16:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 15:30 NZST
Scheduled - Cin7 will be performing maintenance work on its core services from 3.30 p.m. to 4:00 p.m. on Sunday April 11, 2021 (NZST). This work includes upgrading the primary database.

How will this affect you?
Customers may encounter an error page or degradation of performance while using Cin7 in this time-frame.

What do you need to do?
If you encounter an error page, please wait a few minutes and refresh the page.

When will this affect you?
Auckland Sunday, 11 April 2021 at 3:30:00 p.m. NZST
Sydney Sunday, 11 April 2021 at 1:30:00 p.m. AEST
London Sunday, 11 April 2021 at 4:30:00 a.m. BST
New York Saturday, 10 April 2021 at 11:30:00 p.m. EDT
Los Angeles Saturday, 10 April 2021 at 8:30:00 p.m. PDT
Apr 9, 14:11 NZST
Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Resolved - This incident has been resolved.
Apr 2, 14:32 NZDT
Identified - Due to a worldwide issue with Microsoft services, customers may experience intermittent issues accessing Cin7 sites, this will include:

* https://help.cin7.com
* https://www.cin7.com
* https://www.cin7.com/Cloud

We are continuing to see availability improvements, so some customers may begin seeing services recover.
Apr 2, 12:29 NZDT
Apr 1, 2021

No incidents reported.