All Systems Operational
API V1 Operational
Get Contacts Operational
Create Contacts Operational
Delete Contacts Operational
Update Contacts Operational
Get Products Operational
Get Product Options Operational
Get Sales Orders Operational
Create Sales Orders Operational
Update Sales Orders Operational
Delete Sales Order Operational
Get Payments Operational
Create Payments Operational
Update Payments Operational
Delete Payments Operational
Get Stock Operational
Get Quotes Operational
Create Quotes Operational
Update Quotes Operational
Delete Quotes Operational
Get Purchase Orders Operational
Create Purchase Orders Operational
Update Purchase Orders Operational
Delete Purchase Orders Operational
3rd Party API / Integration Operational
Xero Operational
Shopify Operational
Provisioning Operational
Cin7 Email Services Operational
SMTP Operational
In App Messaging Operational
Medium message delivery Operational
Small message delivery Operational
Large message delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cin7 Response Time
Fetching
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020
Resolved - This incident has been resolved.
Jul 6, 15:36 NZST
Identified - The issue has been identified and a fix is being implemented.
Jul 6, 14:50 NZST
Investigating - We're investigating a visual issue that is affecting the transaction modules. Our Engineers are actively working on this. All orders are saving correctly, however there is a delay before the changes show up on the list page.
Jul 6, 14:31 NZST
Jul 5, 2020

No incidents reported.

Jul 4, 2020
Completed - The scheduled maintenance has been completed.
Jul 4, 20:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 20:00 NZST
Scheduled - Cin7 will be performing maintenance work on its core services from 8 p.m. to 8:30 p.m. on July 4, 2020 (NZST). This work includes two system updates that will take up to five minutes each to complete.

How will this affect you?
Customers may encounter an error page while using Cin7 in this time-frame.

What do you need to do?
If you encounter an error page, please wait a few minutes and refresh the page.

When will this affect you?
Core service maintenance will occur between 8 p.m. and 8:30 p.m. on July 4, 2020 (NZST), or:
AU: 4 p.m.- 4:30 p.m., July 4, 2020 (AWST)
AU: 6 p.m. - 6:30 p.m., July 4, 2020 (AEST)
US: 1 a.m. - 1:30 a.m., July 4, 2020 (PDT)
US: 4 a.m. - 4:30 a.m., July 4, 2020 (EDT)
UK: 9 a.m. - 9:30 a.m., July 4, 2020 (BST)

Why is this necessary?
This core service maintenance will help us to improve system speed.
Jul 3, 10:10 NZST
Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.