All Systems Operational
API V1 Operational
Get Contacts Operational
Create Contacts Operational
Delete Contacts Operational
Update Contacts Operational
Get Products Operational
Get Product Options Operational
Get Sales Orders Operational
Create Sales Orders Operational
Update Sales Orders Operational
Delete Sales Order Operational
Get Payments Operational
Create Payments Operational
Update Payments Operational
Delete Payments Operational
Get Stock Operational
Get Quotes Operational
Create Quotes Operational
Update Quotes Operational
Delete Quotes Operational
Get Purchase Orders Operational
Create Purchase Orders Operational
Update Purchase Orders Operational
Delete Purchase Orders Operational
3rd Party API / Integration Operational
Xero ? Operational
Shopify ? Operational
Provisioning ? Operational
Amazon Operational
Cin7 Email Services Operational
SMTP ? Operational
In App Messaging Operational
Medium message delivery ? Operational
Small message delivery ? Operational
Large message delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Cin7 Response Time
Fetching
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020
Amazon NA, Shopify and Xero experiencing issues with apps and services
Resolved - This incident has been resolved.
Nov 27, 08:17 NZDT
Update - AWS are continuing to work on a fix for this issue.
Nov 26, 11:49 NZDT
Update - AWS are continuing to work on a fix for this issue.
Nov 26, 11:47 NZDT
Update - AWS outage causing intermittent errors when performing tasks in Amazon NA, Xero and Shopify
Nov 26, 08:59 NZDT
Identified - The issue has been identified and a fix is being implemented.
Nov 26, 08:43 NZDT
Nov 26, 2020
Nov 25, 2020
Unable to Access Cin7 Cloud
Resolved - This incident has been resolved.
Nov 25, 11:48 NZDT
Investigating - Some customers with Telstra/Spark ISP (Internet Service Provider) are experiencing network errors while trying to access to Cin7 Cloud. We are currently investigating this issue.
Nov 24, 17:26 NZDT
Nov 24, 2020
Auto Download Orders
Resolved - This incident has been resolved.
Nov 24, 16:38 NZDT
Identified - The issue has been identified and a fix is being implemented.
Nov 24, 09:52 NZDT
Investigating - An issue with auto-download orders function for all integrations has been identified. We are currently investigating the issue
Nov 23, 23:59 NZDT
Nov 23, 2020
System Updates
Resolved - The system updates have been completed.
Nov 23, 00:06 NZDT
Monitoring - We are currently performing system updates. Please be aware you might experience slowness or intermitting outages while we perform this operation. Thank you.
Nov 22, 22:38 NZDT
Nov 22, 2020
Nov 21, 2020
Reports Module is currently unavailable
Resolved - This incident has been resolved.
Nov 21, 18:09 NZDT
Update - Please be aware that momentarily you will be experiencing intermittent outages while we apply the appropiate fixes.
Nov 21, 16:45 NZDT
Identified - The issue has been identified and a fix is being implemented.
Nov 21, 15:49 NZDT
Nov 20, 2020
Incoming stock showing a value of zero
Resolved - This incident has been resolved.
Nov 20, 13:30 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 09:04 NZDT
Identified - We are aware of an issue that is affecting the Incoming stock and showing a value of zero. We have identified the root cause and a fix will be released promptly. We will update this space with more info.
Nov 19, 17:32 NZDT
Nov 19, 2020
Nov 18, 2020

No incidents reported.

Nov 17, 2020
Unable to access EDI Dashboard
Resolved - This incident has been resolved.
Nov 17, 14:53 NZDT
Investigating - We are currently investigating this issue.
Nov 17, 13:30 NZDT
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

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