Cin7 Status

All Systems Operational

API V1 Operational

Get Contacts Operational

Create Contacts Operational

Delete Contacts Operational

Update Contacts Operational

Get Products Operational

Get Product Options Operational

Get Sales Orders Operational

Create Sales Orders Operational

Update Sales Orders Operational

Delete Sales Order Operational

Get Payments Operational

Create Payments Operational

Update Payments Operational

Delete Payments Operational

Get Stock Operational

Get Quotes Operational

Create Quotes Operational

Update Quotes Operational

Delete Quotes Operational

Get Purchase Orders Operational

Create Purchase Orders Operational

Update Purchase Orders Operational

Delete Purchase Orders Operational

3rd Party API / Integrations Operational

Xero Operational

Amazon Operational

Starshipit Operational

Cin7 Email Services Operational

SMTP Operational

Cin7 Infrastructure Operational

System Background Tasks Operational

Azure Services Operational

eCommerce Integrations Operational

Magento Operational

WooCommerce Operational

BigCommerce Operational

Shopify Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Cin7 Cloud Response Time

Fetching

Past Incidents

May 16, 2022

No incidents reported today.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

Shopify: Update price function removing product variants

Resolved - This incident has been resolved.
May 4, 06:47 NZST

Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 10:41 NZST

Identified - Cin7 has identified an issue with our Shopify integration when updating pricing.

We recommend not updating pricing in Shopify until this issue is resolved early next week.

This warning applies to you if - in Shopify you have one product with multiple variants AND in Cin7 each of those variants are individual products.

Attempting to update pricing causes some product variants to be removed from Shopify.
Apr 29, 16:50 NZST

May 3, 2022

May 2, 2022

No incidents reported.