All Systems Operational
API V1 Operational
GetContacts (Api V1)   Operational
CreateContacts (Api V1)   Operational
DeleteContacts (Api V1)   Operational
UpdateContacts (Api V1)   Operational
GetProducts (Api V1)   Operational
GetProductOptions (Api V1)   Operational
GetSalesOrders (Api V1)   Operational
CreateSalesOrders (Api V1)   Operational
UpdateSalesOrders (Api V1)   Operational
DeleteSalesOrder (Api V1)   Operational
GetPayments (Api V1)   Operational
CreatePayments (Api V1)   Operational
UpdatePayments (Api V1)   Operational
DeletePayments (Api V1)   Operational
GetStock (Api V1)   Operational
GetQuotes (Api V1)   Operational
CreateQuotes (Api V1)   Operational
UpdateQuotes (Api V1)   Operational
DeleteQuotes (Api V1)   Operational
GetPurchaseOrders (Api V1)   Operational
CreatePurchaseOrders (Api V1)   Operational
UpdatePurchaseOrders (Api V1)   Operational
DeletePurchaseOrders (Api V1)   Operational
3rd Party API / Integration Operational
Xero   Operational
Shopify   Operational
Provisioning   Operational
Cin7 Email Services Operational
SMTP   Operational
In App Messaging Operational
Medium message delivery   Operational
Small message delivery   Operational
Large message delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Cin7 Response Time
Fetching
Past Incidents
Feb 20, 2018

No incidents reported today.

Feb 19, 2018
Resolved - This incident has been resolved.
Feb 19, 12:00 NZDT
Identified - We have isolated an issue where the Cin7 Report "Sales By Product by Colour and Size" is not operational. Engineers have prepared a fix which will be released by Monday 19 Feb 12:00pm NZST. We apologise for the disruption and will post a confirmation when the issue is resolved.

- Cin7 Technology Team
Feb 17, 04:39 NZDT
Feb 18, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Resolved - This incident has been resolved.
Feb 13, 20:49 NZDT
Monitoring - The issue effecting the saving of transactions and viewing of B2B websites on the Cin7 platform have been resolved. Engineers are monitoring the service.

Thank you for your assistance and patience.

- Cin7 Technology Team
Feb 13, 19:59 NZDT
Investigating - We have identified that new transactions are not saving and B2B websites are not accessible. Engineers are looking to resolve this issue as soon as possible.

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Feb 13, 19:42 NZDT
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.

Feb 7, 2018

No incidents reported.

Feb 6, 2018
Resolved - This incident has been resolved.
Feb 6, 02:16 NZDT
Monitoring - The Cin7 Technology Team has resolved the issue affecting the Cin7 platform and are now actively monitoring.

Thank you for your assistance and patience.

- Cin7 Technology Team
Feb 6, 01:54 NZDT
Identified - Engineers have identified the cause of the Cin7 outage. Restoration of service is estimated to take 30 to 60 minutes.

We will post additional information to https://status.cin7.com as we progress with the fix.

- Cin7 Technology Team
Feb 6, 00:01 NZDT
Investigating - We have identified that the Cin7 core service is currently not operational. Engineers are looking to resolve this issue as soon as possible.

We will post additional information to https://status.cin7.com as we learn more.

- Cin7 Technology Team
Feb 5, 23:40 NZDT