Cin7 Status

All Systems Operational

API V1 Operational

Get Contacts Operational

Create Contacts Operational

Delete Contacts Operational

Update Contacts Operational

Get Products Operational

Get Product Options Operational

Get Sales Orders Operational

Create Sales Orders Operational

Update Sales Orders Operational

Delete Sales Order Operational

Get Payments Operational

Create Payments Operational

Update Payments Operational

Delete Payments Operational

Get Stock Operational

Get Quotes Operational

Create Quotes Operational

Update Quotes Operational

Delete Quotes Operational

Get Purchase Orders Operational

Create Purchase Orders Operational

Update Purchase Orders Operational

Delete Purchase Orders Operational

3rd Party API / Integration Operational

Xero Operational

Shopify Operational

Provisioning Operational

Cin7 Email Services Operational

SMTP Operational

In App Messaging Operational

Medium message delivery Operational

Small message delivery Operational

Large message delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Cin7 Response Time

Fetching

Past Incidents

Jul 10, 2020

No incidents reported today.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

Service impact

Resolved - This incident has been resolved.
Jul 6, 15:36 NZST

Identified - The issue has been identified and a fix is being implemented.
Jul 6, 14:50 NZST

Investigating - We're investigating a visual issue that is affecting the transaction modules. Our Engineers are actively working on this. All orders are saving correctly, however there is a delay before the changes show up on the list page.
Jul 6, 14:31 NZST

Jul 5, 2020

No incidents reported.

Jul 4, 2020

System Maintenance

Completed - The scheduled maintenance has been completed.
Jul 4, 20:30 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 20:00 NZST

Scheduled - Cin7 will be performing maintenance work on its core services from 8 p.m. to 8:30 p.m. on July 4, 2020 (NZST). This work includes two system updates that will take up to five minutes each to complete.

How will this affect you?
Customers may encounter an error page while using Cin7 in this time-frame.

What do you need to do?
If you encounter an error page, please wait a few minutes and refresh the page.

When will this affect you?
Core service maintenance will occur between 8 p.m. and 8:30 p.m. on July 4, 2020 (NZST), or:
AU: 4 p.m.- 4:30 p.m., July 4, 2020 (AWST)
AU: 6 p.m. - 6:30 p.m., July 4, 2020 (AEST)
US: 1 a.m. - 1:30 a.m., July 4, 2020 (PDT)
US: 4 a.m. - 4:30 a.m., July 4, 2020 (EDT)
UK: 9 a.m. - 9:30 a.m., July 4, 2020 (BST)

Why is this necessary?
This core service maintenance will help us to improve system speed.
Jul 3, 10:10 NZST

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Current System Status