Cin7 Status Page

3rd Party Integrations

Operational

Recent notices

Resolved
October 21, 2024 at 5:38 AM
Resolved
October 21, 2024 at 5:38 AM
The issue has now been resolved and all affected customers have had their stores reconnected.
We apologize for this interruption to the Amazon service
Monitoring
October 21, 2024 at 5:23 AM
Monitoring
October 21, 2024 at 5:23 AM
A fix has been applied and we are monitoring to ensure that all Amazon stores are successfully reconnected.
Identified
October 21, 2024 at 4:58 AM
Identified
October 21, 2024 at 4:58 AM
We believe we have identified the root cause of this issue.
We are restarting the necessary application in an attempt to restore access for customers.
Investigating
October 21, 2024 at 4:28 AM
Investigating
October 21, 2024 at 4:28 AM
We are currently investigating an issue whereby our Amazon integration is being deactivated and the connection cannot be re-established as it is failing authentication. The issue appears to be linked to new MWS tokens failing while attempting to activate.
Cin7 is aware and investigating these issues on high priority