Cin7 Status Page - Notice history

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Cin7 Website www.cin7.com - Operational

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May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

No notices reported this month

Jun 2025

Cin7 Omni Planned Maintenance: 01 JUL, 2025
  • Completed
    June 30, 2025 at 11:00 PM
    Completed
    June 30, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    June 30, 2025 at 8:00 PM
    In progress
    June 30, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    June 30, 2025 at 8:00 PM
    Planned
    June 30, 2025 at 8:00 PM

    We are planning to complete maintenance on time. No disruption is expected.

OMNI: Payment Portal – Error When Making Payments
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
Sync between Cin7 Core and QBO / Xero is not working for some customers
  • Resolved
    Resolved

    This incident has been resolved and the sync is processing as expected

  • Monitoring
    Monitoring

    The Sync issues should now be resolved and we are monitoring and checking in directly with customers who reported the issue

  • Investigating
    Investigating

    We are currently investigating this issue.

Cin7 Omni Planned Maintenance: 18 JUN, 2025
  • Completed
    June 17, 2025 at 11:00 PM
    Completed
    June 17, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    June 17, 2025 at 8:00 PM
    In progress
    June 17, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    June 17, 2025 at 8:00 PM
    Planned
    June 17, 2025 at 8:00 PM

    We are planning to complete maintenance on time. No disruption is expected.

Planned weekend update: 15th June 2025
  • Completed
    June 15, 2025 at 8:00 AM
    Completed
    June 15, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    June 15, 2025 at 5:00 AM
    In progress
    June 15, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    June 15, 2025 at 5:00 AM
    Planned
    June 15, 2025 at 5:00 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 15th June 2025

May 2025

Cin7 Omni Planned Maintenance: 28 May, 2025 08:00 PM NZT
  • Completed
    May 28, 2025 at 8:30 AM
    Completed
    May 28, 2025 at 8:30 AM
    Maintenance has completed successfully
  • In progress
    May 28, 2025 at 8:00 AM
    In progress
    May 28, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    May 28, 2025 at 8:00 AM
    Planned
    May 28, 2025 at 8:00 AM

    We are planning for a scheduled down time relating to Cin7 Payment Portal.

Planned weekend update: 25 May 2025
  • Completed
    May 25, 2025 at 8:00 AM
    Completed
    May 25, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    May 25, 2025 at 5:00 AM
    In progress
    May 25, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    May 25, 2025 at 5:00 AM
    Planned
    May 25, 2025 at 5:00 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 25th May 2025

Sale Order Details Report not returning data
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Planned weekend update: 18 May 2025
  • Completed
    May 18, 2025 at 8:00 AM
    Completed
    May 18, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    May 18, 2025 at 5:00 AM
    In progress
    May 18, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    May 18, 2025 at 5:00 AM
    Planned
    May 18, 2025 at 5:00 AM

    We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 18th May 2025

Quickbooks Payments Failing on B2B Portal
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Users are unable to process payments via QuickBooks Payments on the B2B Portal, receiving an "Card number is invalid" error.

May 2025 to Jul 2025

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