All systems operational

Cin7 Orderhive

100.0% uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%
Apr 2024100.0% uptime
May 2024100.0% uptime
Jun 2024100.0% uptime

Notice history

Jun 2024

Planned weekend update: 9th June 2024
  • Completed
    June 09, 2024 at 4:10 PM
    Completed
    June 09, 2024 at 4:10 PM
    Maintenance has completed successfully
  • In progress
    June 09, 2024 at 1:10 PM
    In progress
    June 09, 2024 at 1:10 PM
    Maintenance is now in progress
  • Planned
    June 09, 2024 at 1:10 PM
    Planned
    June 09, 2024 at 1:10 PM

    New Release - 9th June 2024

    Watch out for updates in the following areas over the weekend:

    • Round price after deals are applied

    • Product Stock Level Report now shows potential availability for auto-assembly kits

    • New report, Sales By Customer, summarizing number and total amount from customer sales in a 12 month period

    • CRM: Opportunity import

    • POS: Select default billing and shipping address for POS customer

    • POS: Select shipping address when adding customer to sale

    • Advanced Manufacturing : Co-manufacturing locations can now be selected for sales, purchases, and stock transfers

    • WMS: Display total no. of items to pick per order on pick page

    • WMS: Display customer name next to sale order number on pack pag

    • WMS: Co-manufacturing locations can now be selected for sales, purchases, and stock transfers

    • MES: Additional attributes in task and output

    • QuickBooks Online: Allow ‘track quantity and price/rate setting to be kept on in QuickBooks 

    • Fixes:

      • RMA: Inconsistency between available return types when creating RMA through Core, B2B portal, and RMA portal resolved. 

      • Settle: Removed locking of other payment methods after choosing to pay with Settle

      • QuickBooks Online: Sync failing when a service product’s name is changed has now been fixed


    Full release notes for this release will be available on 9th June 2024. Please note that this release notice is an estimate and some items may be pushed back to a future release to assure quality and functionality.

May 2024

Upcoming Scheduled Maintenance: Please be advised that Cin7 Help Centers will undergo scheduled maintenance for up to 17 hours this weekend
  • Completed
    May 12, 2024 at 2:00 PM
    Completed
    May 12, 2024 at 2:00 PM
    Maintenance has completed successfully
  • In progress
    May 11, 2024 at 9:00 PM
    In progress
    May 11, 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    May 11, 2024 at 9:00 PM
    Planned
    May 11, 2024 at 9:00 PM

    Maintenance Window
    PST From May 10 at 8pm until May 11 at 1pm

    NZT From May 11 at 3pm time until May 12 at 8am

    AEST From May 11 at 1pm time until May 12 at 6am

    GMT From May 11 at 4am time until May 11 at 9pm


    We are using this window to migrate to our new and improved Help Centers.

    During this time:

    • Cin7 Help Centers will be unavailable

    • You will not be able to submit support requests or chat with us during this time

    • For urgent issues, you can communicate with us using the following email addresses;

    • Help articles will still be available 

    • Neither Cin7 Core nor Cin7 Omni will be impacted by this maintenance, only the help centers 

Apr 2024 to Jun 2024