Cin7 Status Page - Advanced Sales Order: Timeout Errors During Pick and Invoice Authorization – Incident details

Third Party: Lightspeed → Lightspeed Retail (X-Series) → Products experiencing partial outage

Advanced Sales Order: Timeout Errors During Pick and Invoice Authorization

Resolved
Partial outage 30 %
Started 6 days agoLasted about 3 hours

Affected

Cin7 Core

Partial outage from 10:50 PM to 1:00 AM, Operational from 1:00 AM to 1:13 AM, Under maintenance from 1:13 AM to 1:54 AM, Operational from 1:54 AM to 2:16 AM

Core: Cloud (dearsystems.com)

Partial outage from 10:50 PM to 1:00 AM, Operational from 1:00 AM to 1:13 AM, Under maintenance from 1:13 AM to 1:54 AM, Operational from 1:54 AM to 2:16 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    A fix is in deployment for Cin7 Core to address the ongoing issues.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.