Cin7 Status Page - Product listing error - Magento – Incident details

Core: 3rd Party Integrations experiencing degraded performance

Product listing error - Magento

Investigating
Degraded performance
Started about 8 hours ago

Affected

Cin7 Core

Degraded performance from 2:36 AM to 12:00 AM, Operational from 2:36 AM to 12:00 AM

Core: Cloud (dearsystems.com)

Operational from 2:36 AM to 12:00 AM

Core: B2B Portal

Operational from 2:36 AM to 12:00 AM

Core: Warehouse Management (WMS)

Operational from 2:36 AM to 12:00 AM

Core: Point of Sale (POS)

Operational from 2:36 AM to 12:00 AM

Core: Manufacturing (MES)

Operational from 2:36 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are investigating technical errors affecting product listings for Magento. Users may see 'runtime' or 'index out of bounds' errors during the listing process. Our team is working on a fix