Cin7 Status Page - Etsy Integration Service Interruption – Incident details

Core: 3rd Party Integrations experiencing degraded performance

Etsy Integration Service Interruption

Resolved
Major outage
Started 2 days agoLasted about 4 hours

Affected

Cin7 Core

Partial outage from 10:50 PM to 11:25 PM, Operational from 10:50 PM to 2:07 AM, Partial outage from 11:25 PM to 2:07 AM, Operational from 2:07 AM to 2:37 AM

Core: Cloud (dearsystems.com)

Operational from 10:50 PM to 2:37 AM

Core: B2B Portal

Operational from 10:50 PM to 2:37 AM

Core: Warehouse Management (WMS)

Operational from 10:50 PM to 2:37 AM

Core: Point of Sale (POS)

Operational from 10:50 PM to 2:37 AM

Core: Manufacturing (MES)

Operational from 10:50 PM to 2:37 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    Cin7 Omni Etsy integration is operational.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are investigating an issue causing Etsy stores to become abruptly disconnected for both Core and Omni users. Customers may see a "Failed to connect" error when attempting to re-link their shops.