Cin7 Status Page - Users attempting to reset their passwords are getting a CAPTCHA error: "Input captcha is incorrect. Please resubmit captcha" This is also impacting demo accounts. – Incident details

All systems operational

Users attempting to reset their passwords are getting a CAPTCHA error: "Input captcha is incorrect. Please resubmit captcha" This is also impacting demo accounts.

Resolved
Operational
Started 11 days agoLasted about 2 hours

Affected

Cin7 Core

Major outage from 5:10 AM to 5:28 AM, Operational from 5:28 AM to 7:28 AM

Core: Cloud (dearsystems.com)

Major outage from 5:10 AM to 5:28 AM, Operational from 5:28 AM to 7:28 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.