Cin7 Status Page - Cin7 timeout/slowness – Incident details

All systems operational

Cin7 timeout/slowness

Resolved
Partial outage 30 %
Started 9 days agoLasted about 5 hours

Affected

Cin7 Core

Operational from 9:40 PM to 2:55 AM

Core: Cloud (dearsystems.com)

Operational from 9:40 PM to 2:55 AM

Core: B2B Portal

Operational from 9:40 PM to 2:55 AM

Core: Warehouse Management (WMS)

Operational from 9:40 PM to 2:55 AM

Core: Point of Sale (POS)

Operational from 9:40 PM to 2:55 AM

Core: Manufacturing (MES)

Operational from 9:40 PM to 2:55 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have implemented a mitigation for recent slowness and timeout issues. Services are currently operational, and we’re monitoring for ongoing stability.