Cin7 Status Page - OMNI: Shopify Product Variant Issue – Incident details

All systems operational

OMNI: Shopify Product Variant Issue

Resolved
Operational
Started 11 months agoLasted about 22 hours

Affected

3rd Party Integrations

Shopify → Shopify Storefront

Updates
  • Resolved
    Resolved

    Some customers have experienced missing product variants in Shopify. We have resolved the cause of this issue. If you were impacted, you will need to upload your missing product variants to Shopify from Cin7 Omni.

  • Investigating
    Investigating

    We are currently aware that some customers are experiencing issues with Shopify product variants within OMNI. Our team is actively working to identify the root cause and resolve the issue as quickly as possible.

    We appreciate your patience and will provide further updates as soon as more information is available.

    Thank you for your understanding.