Cin7 Status Page - Email delivery failure - Cin7 Core – Incident details

Third Party: Lightspeed → Lightspeed Retail (X-Series) → Products experiencing partial outage

Email delivery failure - Cin7 Core

Resolved
Degraded performance
Started 2 days agoLasted 15 hours 7 minutes

Affected

Cin7 Core

Degraded performance from 12:36 AM to 3:44 PM

Core: Cloud (dearsystems.com)

Degraded performance from 12:36 AM to 3:44 PM

Core: B2B Portal

Degraded performance from 12:36 AM to 3:44 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are investigating an issue where emails are successfully triggered in Core but failing to deliver to end customers.