Cin7 Status Page - (Cin7 Core) QBO - Supplier Sync Failures – Incident details

Third Party: Lightspeed → Lightspeed Retail (X-Series) → Products experiencing partial outage

(Cin7 Core) QBO - Supplier Sync Failures

Identified
Degraded performance
Started about 10 hours ago

Affected

Cin7 Core

Degraded performance from 11:50 AM to 12:00 AM

Core: 3rd Party Integrations

Degraded performance from 11:50 AM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    We are currently investigating an issue impacting the Core to QBO integration, where newly created suppliers fail to sync and return an "invalid property" error.

    We have identified the underlying cause and is actively working on a fix.