Cin7 Status Page - Lock date error when trying to sync transactions to Xero, even if transaction is after the defined lock date – Incident details

All systems operational

Lock date error when trying to sync transactions to Xero, even if transaction is after the defined lock date

Resolved
Degraded performance
Started 3 days agoLasted 1 day

Affected

Cin7 Core

Degraded performance from 6:02 AM to 5:46 PM, Operational from 5:46 PM to 9:58 AM

Core: 3rd Party Integrations

Degraded performance from 6:02 AM to 5:46 PM, Operational from 5:46 PM to 9:58 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.