Cin7 Status Page - Cin7 Core: Sync does not work. Stuck in 'Starting Synchronization' or sync does not work for POS/QBO/Xero – Incident details

All systems operational

Cin7 Core: Sync does not work. Stuck in 'Starting Synchronization' or sync does not work for POS/QBO/Xero

Resolved
Degraded performance
Started about 2 months agoLasted about 13 hours

Affected

3rd Party Integrations

Degraded performance from 6:46 AM to 1:01 PM, Operational from 1:01 PM to 8:10 PM

Xero Ltd - API → Xero APIs → Accounting API

Degraded performance from 6:46 AM to 1:01 PM, Operational from 1:01 PM to 8:10 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. It was impacting sync processes across Xero, QBO and POS.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.