Cin7 Status Page - Credit Notes Not Syncing to Xero – Incident details

Experiencing partially degraded performance

Credit Notes Not Syncing to Xero

Identified
Degraded performance
Started 2 days ago

Affected

Cin7 Core

Degraded performance from 8:49 PM to 10:51 AM, Operational from 10:51 AM to 11:31 AM, Degraded performance from 11:31 AM to 12:00 AM

Core: 3rd Party Integrations

Degraded performance from 8:49 PM to 10:51 AM, Operational from 10:51 AM to 11:31 AM, Degraded performance from 11:31 AM to 12:00 AM

Updates
  • Identified
    Identified

    We are continuing to work on the earlier fix for this incident.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.