Cin7 Status Page - Cin7 Core: Unable to Process POS payments with Square – Incident details

All systems operational

Cin7 Core: Unable to Process POS payments with Square

Resolved
Partial outage 30 %
Started about 1 year agoLasted 14 days

Affected

Cin7 Core

Major outage from 5:50 AM to 6:18 AM, Partial outage from 6:18 AM to 8:34 AM

Core: Point of Sale (POS)

Major outage from 5:50 AM to 6:18 AM, Partial outage from 6:18 AM to 8:34 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update

    We are continuing to work on a fix for this incident and an update will be provided soon.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified
    We've identified the root cause of the issue and are actively working on a fix. The problem affects iOS devices running iOS 18 and above, due to recent changes Apple has made to inter-app communication. Devices running iOS versions below 18 are not affected.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.