Cin7 Status Page - OMNI: Transactions Appearing in CRM but Missing from Order List Page – Incident details

Third Party: Lightspeed → Lightspeed Retail (X-Series) → Products experiencing partial outage

OMNI: Transactions Appearing in CRM but Missing from Order List Page

Resolved
Operational
Started over 1 year agoLasted about 1 hour

Affected

Cin7 Omni

Operational from 6:31 AM to 7:43 AM

Omni: Inventory & Order Management (go.cin7.com)

Operational from 6:31 AM to 7:43 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have identified an issue where new transactions are visible in the CRM but do not appear in the order modules.

    A fix has been implemented, and we are actively monitoring the results to ensure resolution.