Incident Affecting Core Service
Incident Report for Cin7
This incident has been resolved.
Posted May 12, 2019 - 12:25 NZST
A fix has been implemented and we are monitoring the results.
Posted May 12, 2019 - 05:30 NZST
Engineers have almost completed the system restore and anticipate completing this work, around 10am PST, 1pm EST
Posted May 12, 2019 - 04:46 NZST
The engineers are making progress and restoring the systems now. We apologise again for the disruption
Posted May 12, 2019 - 01:54 NZST
Apologies for the continued disruption. Engineers continue to work on the root cause. We will restore the service ASAP
Posted May 12, 2019 - 00:51 NZST
Engineers have identified the issue and are working on the fix. ETA to be confirmed.
Posted May 11, 2019 - 22:24 NZST
We have identified that the Cin7 core service is currently not operational. Engineers are looking to resolve this issue as soon as possible.

We will post additional information to as we learn more.

- Cin7 Technology Team
Posted May 11, 2019 - 22:02 NZST