Cin7 Status Page - Product listing error - Magento – Incident details

All systems operational

Product listing error - Magento

Resolved
Degraded performance
Started 4 days agoLasted 4 days

Affected

Cin7 Core

Degraded performance from 2:36 AM to 8:08 AM, Operational from 2:36 AM to 8:08 AM, Degraded performance from 8:08 AM to 5:00 AM, Operational from 8:08 AM to 7:25 AM

Core: Cloud (dearsystems.com)

Operational from 2:36 AM to 7:25 AM

Core: B2B Portal

Operational from 2:36 AM to 7:25 AM

Core: Warehouse Management (WMS)

Operational from 2:36 AM to 7:25 AM

Core: Point of Sale (POS)

Operational from 2:36 AM to 7:25 AM

Core: Manufacturing (MES)

Operational from 2:36 AM to 7:25 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We’ve completed work on a fix for this issue, and it is scheduled to be included in this weekend’s release.

  • Investigating
    Investigating

    We are investigating technical errors affecting product listings for Magento. Users may see 'runtime' or 'index out of bounds' errors during the listing process. Our team is working on a fix