Cin7 Status Page - QuickBooks Online - Integration (Core) - Authentication Error during Connection – Incident details

Third Party: Lightspeed → Lightspeed Retail (X-Series) → Products experiencing partial outage

QuickBooks Online - Integration (Core) - Authentication Error during Connection

Resolved
Degraded performance
Started 1 day agoLasted 1 day

Affected

Cin7 Core

Degraded performance from 6:44 AM to 11:14 AM, Operational from 11:14 AM to 3:01 AM, Degraded performance from 3:01 AM to 5:12 AM, Operational from 5:12 AM to 7:39 PM

Core: 3rd Party Integrations

Degraded performance from 6:44 AM to 11:14 AM, Operational from 11:14 AM to 3:01 AM, Degraded performance from 3:01 AM to 5:12 AM, Operational from 5:12 AM to 7:39 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are continuing to work on a fix for this incident.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently seeing an authentication error when trying to connect Cin7 Core with QuickBooks Online.

    We are currently investigating this incident.