Cin7 Status Page - B2B: Customer invoices showing $0 values when the invoice is downloaded from the order page in the B2B portal. – Incident details

All systems operational

B2B: Customer invoices showing $0 values when the invoice is downloaded from the order page in the B2B portal.

Resolved
Degraded performance
Started 4 days agoLasted 3 days

Affected

Cin7 Core

Degraded performance from 8:10 AM to 5:40 PM, Operational from 5:40 PM to 5:35 AM

Core: B2B Portal

Degraded performance from 8:10 AM to 5:40 PM, Operational from 5:40 PM to 5:35 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.