Cin7 Status Page - Walmart: Reauthentication failing "Error getting Walmart access token" – Incident details

All systems operational

Walmart: Reauthentication failing "Error getting Walmart access token"

Resolved
Degraded performance
Started 29 days agoLasted 4 days

Affected

Cin7 Core

Degraded performance from 7:45 PM to 11:26 PM

Core: 3rd Party Integrations

Degraded performance from 7:45 PM to 11:26 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix for the secondary issue and are currently monitoring the result.

  • Identified
    Identified

    We’ve identified a secondary issue with the Walmart reconnection flow and are actively working on a fix.

  • Monitoring
    Monitoring

    We have implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We’ve identified the root cause and are now working on rolling out a fix. In the meantime, any active connections can continue to be used as normal.