We are aware of an issue affecting some customers who are encountering errors when attempting to download orders from Shopify. The error message being reported is: "Cannot access child value on Newtonsoft.Json.Linq.JValue."
Our engineering team is actively investigating the root cause of this issue. We are working closely with our partners at Shopify to diagnose and resolve the problem as swiftly as possible.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal functionality. Thank you for your understanding and support.
